FAQs About Reservations, Rooms, Pets & More


How far in advance should I make a reservation for a motel room Condo, or campsite?
During the peak season we sell out every weekend and often during the week. We recommend making a reservation at least 4 weeks prior to your arrival date (12 weeks for holiday weekends: Easter, Spring Break, Memorial Day, 4th of July, Labor Day, and Columbus Day). However, we encourage guests to check availability with the Cedar Island Motel even if your lead time is less than this Book online now!

Office location & Gift Shop
Our new office for reservations, check-ins & the gift shop is now located at 120 Driftwood Drive Cedar Island, NC 28520. It is on the opposite side of the street at the campground entrance.


Will my reservation request guarantee a specific Room?
 
A confirmed reservation, depending on date of reservation guarantees your room type for the dates specified at the time your reservation is made, but not for a specific room number. We do take requests for specific rooms and do everything we can to make that room available for you. We assign our rooms at or just prior to arrival, based on your requests and the date that your request and payment received.

Why don't you guarantee a specific room?
 
It is our goal to provide you with a room that meets your expectations. Due to the volume of reservations received and the frequent changes in reservation status that occur at our Cedar Island Resort after a reservation is made, this policy enables us to meet a higher rate of satisfaction with our guests than if specific rooms were guaranteed in advance.

Are there extra charges for additional guests?
For motel rooms we charge $10/night for over 2 adults & $5/night for children over 2. We do have cots available on a first come, first serve basis and can bring one to your room. If you are not over the guest room limit & request a cot there will be a $10 charge applied to the reservation.

Are there refrigerators and microwaves and what all is in my room?
Mini fridges, microwaves, coffee makers and coffee 
are available in all motel rooms. King rooms have a large 4 drawer dresser, 2 drawer nightstand, king bed, small nightstand, chair, desk, flat screen 32" TV, Dish Network, granite countertops, Full tub and shower. Double bed rooms have a large 4 drawer dresser, 2 drawer nightstand, 2 double full beds, small nightstand, chair, flat screen 32" TV, Directv, granite countertops, Full tub and shower. 

Is there an on-site coin laundry and where do I get change?
Our coin laundry is located on the far end towards the beach of the South side of the motel There are 2 commercial coin washers and 2 commercial coin dryers. Change and detergent can be made in Sharky's or the Visitor Center during business hours.

Is there a restaurant menu & do they serve breakfast?
 Lunch and dinner are served at the privately owned Bay Breeze Restaurant during the year, but currently breakfast is not being served. We recommend bringing some extra breakfast items that can go in the fridge or microwave. Bay Breeze restaurant has a menu online as well as hours of operation at https://baybreezerestaurantbar.business.site/. There phone number is 252-225-0248

Is there an on-site coin laundry and where do I get change?
Our coin laundry is located on the far end towards the beach of the South side of the motel There are 2 commercial coin washers and 2 commercial coin dryers. Change and detergent can be made in the Visitor Center during business hours.

Where do I access the beach and can I drive a golf cart or car on it?
Beach access is available on the South side of the property where the main campground is by driving or walking to the end of Driftwood Drive at the State boat ramp. At the beach land owner's requests there is no longer beach access with vehicles or golf carts on the campground side of the beach. On the motel & condo side of the beach there is access to the first 200 feet of the beach from the ferry terminal for golf carts along the fence line. We do ask that no one drive any golf cart beyond our property line as the rest of the beach is all private property.

What is your pet policy?
We are a pet friendly resort. There are no additional fees for pets with the exception of the motel where we have a $15/pet/night fee. Please bring a copy of your pet's vaccination records, keep them leashed at all times and do not leave them unattended unless properly secured in your room. Proper curbing and cleaning up after your pets is also required. Don't forget about the pet friendly beach, available to all of our guests. Our guests are respnsible for 100% of the damages to any room caused by their pet or themselves.

Do you offer nightly, weekly and monthly rooms?
Yes, we do offer motel rooms nightly, weekly and monthly. Our all new Soundside Condos have a full kitchen, bath, living room and private bedrooms that are perfect for longer term stay guests. Rates vary based on the month. Please call for room requests longer than 1 week for our best rate at our office at 252-515-0201 or clickthe Book Now link to check availability.

Something has come up... what is your cancellation policy?

CANECELLATION POLICY: Reservations made for stays of 1-4 days must be canceled at least 24 hours prior to scheduled check-in or 100% of your reservation will be charged for the first night. 5-14 day reservations must cancel 3 days prior to scheduled check-in or 25% of your reservation will be charged. 15 day and longer reservations must cancel 14 days prior to scheduled check-in or 25% of your reservation will be charged.
1-4 day Cancellations made with the required notice will receive a full refund less a $10 administrative fee. You may change the date of your reservation (with required notice) one time with no administrative fee if booked the same calendar year.

Holiday Cancellations: All reservations made during a holiday week must pay a 1 Night deposit for their reservation at the time of booking. Cancellations made within 14 days of their reservation will receive a full refund less a $10 Administrative fee. Cancellations made 7-14 days before their reservation will lose their deposit in full. We will bill the entire amount of your stay 7 days prior to your arrival. Cancellations made inside of 7 days will be billed the entire amount of their stay and no money will be refunded for any reasons. No exceptions.

NO SHOWS WILL BE CHARGED THE FULL AMOUNT OF THE RESERVATION FOR ANY LENGTH OF STAY.
ALL CANCELLATIONS MUST BE MADE BY PHONE ONLY 252-515-0201

What time can I check in? What time is check out?
Our check-in and check-out times are designed to assure that all of our guests' expectations are met upon arrival. It takes our staff time to make our family resort in Cedar Island your home away from home perfect in every way. Therefore, it is very important that all of our guests abide by these times.
Check-in time for all rooms is 3 p.m. Should you arrive prior to 3 p.m. your room may not be ready.Check-out time on the day of your departure is 11 am. If you wish to stay and enjoy the facilities after 11 am. you may register at the office for extended check-out which is 1:oo pm. Any guests staying beyond the 1pm late check-out time will be charged a $20 fee/hour. 

Can I bring my golf cart?
Yes, golf carts are permitted, may only be operated by a licensed adult, ages 18+, and must be insured for liability. All golf carts must have working front and rear lights. They may only be used on Park roads . Management reserves the right to deny the use of this equipment to anyone who does not demonstrate the ability to follow Park rules and regulations. All golf carts must be registered at the front desk. Cedar Island Resort does not rents golf carts.

Should I bring my bike?
Yes, you can ride the Outer Banks Scenic Byway for over 30 miles but keep in mind it is a narrow road and has dangerous curves, so use caution when riding. You may also choose to ride your bike on to the Cedar Island Ferry and take it to Ocracoke for a day trip. If you have wide tires you can ride parts of the beach and see some sites.

Can I bring my own firewood?
Firewood is available in the Visitor Center when available. Our RV Park does allow campers to bring in their own firewood from outside the Park. However, please be aware that the NC Department of Environmental Conservation has stated that is illegal to bring untreated firewood into North Carolina, and it is illegal to transport untreated firewood more than 50 miles from its source.

Where do I rent and where do I pick up a canoe or kayak?
Our Visitor Center is where you can walk in and make a reservation for canoes, kayaks and golf carts or you can call ahead of time at 252-515-0201. Canoes and kayaks will be brought to our private boat ramp located just inside the main entrance of the RV Park. Life jackets and paddles are to be picked up & returned at the Visitor Center.

Where do I book a horseback ride on the beach and where do I go for the ride?
Our Visitor Center is where you can walk in and make a reservation for horseback rides or you can call ahead of time at 252-515-9441 to book a reservation. Reservations are required and rides are pre-scheduled so if there is space on a ride the same day we will make it happen for you or we can do our best to book you for another day. Waiver forms must be filled out as well. Once you have made a reservation, paid and completed your waiver form you will then head out to the barn located inside the main gate and follow the road straight ahead. When you arrive at the barn park on the far left side of the barn and wait for your guide to escort you in. Your horses and guide will be straight ahead at the mounting stairs. Online booking is not available.

How is cellular coverage?
Verizon & AT&T has just added coverage to the area and they have overall good coverage everywhere on the island with a few exceptions. US Cellular coverage has overall good coverage everywhere on the island with a few exceptions. T-Mobile as far as we know still has no coverage on the island.