How far in advance should I make a reservation for an RV site?
We recommend making a reservation at least 2 weeks prior to your arrival date (6 weeks for holiday weekends: Memorial Day, 4th of July and Labor Day). However, we encourage campers to check availability with the Cedar Island RV Park even if your lead time is less than this. We begin taking phone, mail, and Internet reservations for the following calendar year starting on October 1st.
Will my reservation request guarantee a specific RV campsite?
A confirmed campsite reservation and 25% deposit required, depending on the date of the reservation, guarantees an RV campsite in the section of the campground you reserve for the dates specified at the time your reservation is made, but not for a specific campsite. We do encourage early reservations and requests for specific campsites, campsite areas, our beach pull-thru spaces or locations related to amenity preferences. We assign our campsites just prior to arrival, based on your requests and the date that your request and deposit were received.
Why don't you confirm specific campsites?
It is our goal to provide you with an RV campsite that meets your expectations. Due to the volume of reservations received and the frequent changes in reservation status at our RV Park after a reservation is made, this policy enables us to meet a higher rate of satisfaction with our guests than if specific RV campsites were guaranteed in advance.
For example, if a reservation was confirmed for a specific campsite in January, and subsequently canceled 2 days prior to the scheduled date of arrival, it would be impossible for us to provide that campsite to a guest that has already been told it was not available in January. Under our policy, an RV campsite is assigned just prior to your date of arrival; this assures that your first requests are always considered. At that time, if we are unable to meet your first request, we attempt to honor a second or third request you may have. Overall, this policy assures a higher level of satisfaction for the majority of our guests.
Do you allow tent camping?
Yes, we do allow tent camping. You can choose between primitive camping in designated sections of the beach or campground or to choose a water & electric RV site in one of our designated tent areas. All tent campers have full access to the bathhouse and all other facilities.
What do you consider an RV?
Our definition of an RV (Recreational Vehicle) is a camping unit designed for road travel that is equipped with factory-installed beds and at least two land-to-vehicle service connections (electric, water, or sewer) with electric being one of the two. For example, a travel trailer, fifth wheel, RV motor home, motor coach, custom private bus, folding camper/pop-up, truck (pickup) camper and camper van are considered to be an RV.
A mini-van is not considered a camper van unless it meets the above criteria. In addition, we do not allow boats with cabins and hookups, to be used as RVs. If you do not have an RV as listed above, consider staying in one of our 1 or 2 bedroom RV units, or stay in our newly remodeled Cedar Island hotels.
I have a large family. How many people can you have on one of your RV campsites?
In fairness to all of our Cedar Island guests, we limit the number of people on each site to a maximum of 5. This number includes 2 adults and 3 children before any additional daily guest fees are applied.
Where do I access the beach, and can I drive a golf cart or car on it?
Beach access is available at the end of Driftwood Drive at the State boat ramp. The beach is privately owned by several landowners who have requested that vehicles and golf carts no longer are on the beach. We have honored this request.
What is your pet policy?
We are a pet -friendly resort. There are no additional fees for pets, with the exception of the motel. Please bring a copy of your pet's vaccination records, keep them leashed at all times, and do not leave them unattended. Proper curbing and cleaning up after your pets is also required. Don't forget about the pet-friendly beach, available to all camping guests & the all new dog park.
Do you have seasonal sites?
Yes, we do offer seasonal sites as well as annual sites. For more information, you can take a look at our monthly and annual packages by calling our office at 252-515-0201 or email email@example.com.
Something has come up... what is your cancellation policy?
We have one of the friendliest cancellation policies in our industry. As with any business, cancellations are unfortunate for the guest as well as the campground, so we have designed our policies to be as fair as possible to both.
Reservations made for daily stays must be cancelled at least 24 hours prior to scheduled check-in or 100% of your reservation will be charged. Weekly reservations must cancel 3 days prior to scheduled check-in or 25% of your reservation will be charged. Monthly & annual reservations must cancel 14 days prior to scheduled check-in or 15% of your reservation will be charged.
Cancellations made with the required notice will receive a full refund less a $10 cancellation fee. You may change the date of your reservation (with required notice) one time with no fee if booked the same calendar year. All reservations made during a holiday week must cancel within 7 days of their reservation to receive a refund. Cancellations made inside of 7 days will be billed the entire amount of their stay. No exceptions will be made to this cancellation policy--no refunds or credits for early departure.
NO SHOWS WILL BE CHARGED THE FULL AMOUNT OF THE RESERVATION.
ALL CANCELLATIONS MUST BE made by (PHONE OR EMAIL) firstname.lastname@example.org or 252-515-0201
Do you offer any incentives or customer loyalty programs for guests?
We love repeat customers and typically offer emails with promotional offerings to our existing customers on their next visits. They do change regularly, so if you can call us, we will give you the current promotions that are running. 252-515-0201
What time can I check-in? What time is check out?
Our check-in and check-out times are designed to ensure that all of our guests' expectations are met upon arrival. It takes our staff time to make our family resort in Cedar Island, your home away from home, perfect in every way. Therefore, it is very important that all of our guests abide by these times.
Check-in time for all RV campsites is 2 pm. Should you arrive prior to 2 pm your site may not be ready.
Check-out time on the day of your departure is 11 am. If you wish to stay and enjoy the facilities after 11 am, you may register at the office for extended check-out. You still must vacate your site by 11 am, but extended check-out will allow you to park your vehicle in a designated area and utilize facilities until 6 pm that day.
Do you have on-site storage?
Yes, guests are welcome to park their RVs, golf carts, and trailers in our storage lot for $2/day.
Can I bring my golf cart?
Yes, golf carts are permitted, may only be operated by a licensed adult, ages 18+, and must be insured for liability. All golf carts must have working front and rear lights if operating at night. They may only be used on Park roads & posted bike trail areas. Management reserves the right to deny the use of this equipment to anyone who does not demonstrate the ability to follow Park rules and regulations. All golf carts must be registered at the front desk, and a user agreement must be signed upon arrival.
Should I bring my bike?
Yes, you can ride the Outer Banks Scenic Byway for over 30 miles, but keep in mind it is a narrow road and has dangerous curves, so use caution when riding. You may also choose to ride your bike on to the Cedar Island Ferry and take it to Ocracoke for a day trip. If you have wide tires, you can ride parts of the beach and see some sites.
Can I bring my own firewood?
We offer firewood for sale in the Visitor Center. Our RV Park does allow campers to bring in their own firewood from outside the Park. However, please be aware that the NC Department of Environmental Conservation has stated that it is illegal to bring untreated firewood into NYS, and it is illegal to transport untreated firewood more than 50 miles from its source.
Where do I rent, and where do I pick up a canoe or kayak?
Our Visitor Center is where you can walk in and make a reservation for canoes, kayaks, and golf carts, or you can call ahead of time at 252-515-0201 to book a reservation or book this online along with your reservation. Canoes and kayaks will be brought to our private boat ramp located just inside the main entrance of the RV Park. Life jackets and paddles will be in your watercraft, and you will return them to the same location and notify the Visitor Center that you have completed your ride.
Where do I book a horseback ride on the beach, and where do I go for the ride?
Our Visitor Center is where you can walk in and make a reservation for horseback rides, or you can call ahead of time at 252-515-9441 to book a reservation. Reservations are required, and rides are pre-scheduled, so if there is space on a ride the same day, we will make it happen for you, or we will book you for a different ride. Waiver forms must be filled out as well. Once you have made a reservation, paid, and completed your waiver form, you will then head out to the barn located inside the main gate and follow the road straight ahead. When you arrive at the barn park on the far left side of the barn and enter the barn door once your trail guide has arrived. Your horses and guide will be straight ahead at the mounting stairs. Book online now!
How is cellular coverage?
AT&T has just added coverage to the area, and they have overall good coverage everywhere on the island, with a few exceptions. US Cellular coverage has overall good coverage everywhere on the island, with a few exceptions. Verizon and Sprint are fair but not good overall. Data is spotty as well. T-Mobile, as far as we know, still has no coverage on the island.
Can we drink the water?
Great news! Cedar Island Resort now has 2 brand new high capacity wells covering the campground and the motel, so our water issues have greatly improved. Our water is tested by the state quarterly for safe drinking and always passes with flying colors. It is well water, so we do have some iron and some sulfur, but the improvements are very good.