FAQs About Reservations, Tents, Pets & More

 

  1. How far in advance should I make a reservation for an RV site?

We recommend making a reservation at least 2 weeks prior to your arrival date (16 weeks for holiday weekends: Memorial Day, 4th of July, Labor Day, Americade Week, and Columbus Day). However, we encourage campers to check availability with the Cedar Island RV Park even if your lead time is less than this. We begin taking phone, mail, and Internet reservations for the following calendar year beginning on October 1st.

  1. Will my reservation request guarantee a specific RV campsite?

A confirmed campsite reservation and 50% deposit required, depending on date of reservation guarantees an RV campsite for the dates specified at the time your reservation is made, but not for a specific campsite. We do encourage early reservations and requests for specific campsites, campsite areas, our beach pull-thru spaces or locations related to amenity preferences. We assign our campsites just prior to arrival, based on your requests and the date that your request and deposit was received.

  1. Why don’t you confirm specific campsites?

It is our goal to provide you with an RV campsite that meets your expectations. Due to the volume of reservations received and the frequent changes in reservation status that occur at our Cedar Island Resort after a reservation is made, this policy enables us to meet a higher rate of satisfaction with our guests than if specific RV campsites were guaranteed in advance.

For example, if a reservation was confirmed for a specific campsite in January, and subsequently canceled 2 days prior to the scheduled date of arrival, it would be impossible for us to provide that campsite to a guest that has already been told it was not available in January. Under our policy, an RV campsite is assigned just prior to your date of arrival; this assures that your first requests are always considered. At that time, if we are unable to meet your first request we attempt to honor a second or third request you may have. Overall, this policy assures a higher level of satisfaction for the majority of our guests.

  1. Do you allow tent camping?

Yes we do allow tent camping. You can choose between dry camping in designated sections of our property or to choose a water & electric RV site in one of our designated tent areas. All tent campers have full access to the bath house and all other facilities.

  1. What do you consider an RV?

Our definition of an RV (Recreational Vehicle) is a camping unit designed for road travel that is equipped with factory installed beds and at least two land-to-vehicle service connections (electric, water, or sewer) with electric being one of the two. For example, a travel trailer, fifth wheel, RV motor home, motor coach, custom private bus, folding camper/pop-up, truck (pickup) camper and camper van are considered to be an RV.

A mini-van is not considered a camper van unless it meets the above criteria. In addition, we do not allow boats with cabins and hookups, to be used as RVs. If you do not have an RV as listed above, consider staying in one of our 1 or 2 bedroom RV units, or stay in our newly remodeled Cedar Island hotels.

  1. I have a large family. How many people can you have on one of your RV campsites?

In fairness to all of our Cedar Island guests, we limit the number of people on each site to a maximum of 6. This number includes your original party and any visitors you may have.

  1. Where do I access the beach and can I drive a golf cart or car on it?

Beach access is always available by driving or walking to the end of Driftwood Drive at the State boat ramp. You also can access the beach through the entrances to our horseback riding stables. We do allow our golf carts or your own on the beach provided all guests keep the golf carts on our property and do not pass the designated areas. Vehicles are currently allowed in the same designated areas and 4 wheel drive is usually necessary.

  1. What is your pet policy?

We are a pet friendly resort. There are no additional fees for pets with the exception of the motel. Please bring a copy of your pet’s vaccination records, keep them leashed at all times and do not leave them unattended. Proper curbing and cleaning up after your pets is also required. Don’t forget about the pet friendly beach, available to all camping guests.

  1. Do you have seasonal sites?

Yes, we do offer seasonal sites.  Our seasonal sites are priced starting at $445/month.  For more information you can take a look at our monthly and annual packages by calling our office at 252-515-0201 or email info@cedarislandresort.com.

  1. Something has come up… what is your cancellation policy?

We have one of the friendliest cancellation policies in our industry. As with any business, cancellations are unfortunate for the guest as well as the campground, so we have designed our policies to be as fair as possible to both.

For non-holiday RV campsites: Full refunds less a $10 service charge if canceled 48 hours before arrival date. No refunds if canceled less than 48 hours before arrival.

For holiday (including Americade week) RV campsites: Full refunds less a $10 service charge if canceled two weeks before arrival date. No refunds if canceled less than two weeks before arrival.

For our on-site RV rentals: If the cancellation is received at least 30 days before arrival date – full refund less $15; at least 21 days before arrival date – 75% of deposit will be refunded; at least 14 days before arrival date – 50% of deposit will be refunded; less than 14 days before arrival date – no refund.

No exceptions will be made to this cancellation policy. No refunds or credits for early departure.

  1. Do you offer any incentives or customer loyalty programs for guests?

As a token of our appreciation to our loyal customers, the LGRV Park offers a special bonus on Cyber Monday to all guests. Online shoppers that place a gift card order on Cyber Monday, receive an additional 10% bonus on top of the purchase price of their order. Simply put, you purchase a $100 gift card online, we will mail you an activated gift card in the amount of $110, you purchase a $200 gift card online, we will mail you a $220 activated gift card, etc.

This offer is available for online gift orders that are received on Cyber Monday ONLY. This special customer-loyalty bonus is a wonderful opportunity for families to get 10% more out of all our RV resort has to offer. Gift cards have no expiration date and may be used for campsite fees or any retail and cafe purchases at Cedar Island RV Park. No additional charges are required to issue a gift card.  Limit $2,000 gift card purchase per family.

  1. What time can I check in? What time is check out?

Our check-in and check-out times are designed to assure that all of our guests’ expectations are met upon arrival.  It takes our staff time to make our family resort in Cedar Island your home away from home perfect in every way. Therefore, it is very important that all of our guests abide by these times.

Check-in time for all RV campsites is 2 p.m.  Should you arrive prior to 2 p.m. your site may not be ready.

Check-out time on the day of your departure is 11 a.m. If you wish to stay and enjoy the facilities after 11 a.m. you may register at the office for extended check-out. You still must vacate your site by 11 a.m. but extended check-out will allow you to park your vehicle in a designated area and utilize facilities until 6 p.m. that day.

  1. Can I have an extra picnic table delivered to my site?

Yes, we do allow our guests on RV sites to rent additional picnic tables.  There is a limit of 2 additional table per site.  A nominal fee is required per each additional table, which varies depending on the length of the rental.  The rental fee per table is as follows:

For stays less than 2 weeks – $10/table

For stays 2 – 8 weeks – $20/table

For stays 8 weeks or more – $30/table

Arrangements must be made at the front desk at least 24 hours in advance.  Delivery will be made between the hours of 8 am and 5 pm only.

  1. Do you have on site storage?

Yes, guests are welcome to park their RVs, golf carts, and trailers in our storage lot for $5/day.

  1. Can I bring my golf cart?

Yes, golf carts are permitted, may only be operated by a licensed adult, ages 18+, and must be insured for liability. All golf carts must have working front and rear lights. They may only be used on Park roads & posted bike trail areas. Management reserves the right to deny the use of this equipment to anyone who does not demonstrate the ability to follow Park rules and regulations. All golf carts must be registered at the front desk and a user agreement must be signed upon arrival. Interested in renting a golf cart? Cedar Island Rentals can provide you with information and pricing is only $50/day or $225/week.

  1. Should I bring my bike?

Yes, you can ride the Outer Banks Scenic Byway for over 30 miles but keep in mind it is a narrow road and has dangerous curves, so use caution when riding. You may also choose to ride your bike on to the Cedar Island Ferry and take it to Ocracoke for a day trip. If you have wide tires you can ride parts of the beach and see some sites.

  1. Can I bring my own firewood?

Our RV Park does allow campers to bring in their own firewood from outside the Park. However, please be aware that the NC Department of Environmental Conservation has stated that is illegal to bring untreated firewood into NYS, and it is illegal to transport untreated firewood more than 50 miles from its source.

  1. Where do I rent and where do I pick up a canoe, kayak or golf cart?

Our Visitor Center is where you can walk in and make a reservation for canoes, kayaks and golf carts or you can call ahead of time at 252-515-0201 to book a reservation. Golf carts will be brought out to the front of the Visitor Center once your reservation time has been processed and can be returned to the same location. There is a sign in and sign out sheet that is signed by you and us to verify the golf cart is returned in the same condition as rented. Canoes and kayaks will be brought to our private boat ramp located just inside the main entrance of the RV Park. Life jackets and paddles will be in your watercraft and you will return them to the same location and notify the Visitor Center that you have completed your ride.

  1. Where do I book a horseback ride on the beach and where do I go for the ride?

Our Visitor Center is where you can walk in and make a reservation for horseback rides or you can call ahead of time at 252-515-0201 to book a reservation. Reservations are required and rides are pre-scheduled so if there is space on a ride the same day we will make it happen for you or we will book you for a different ride. Waiver forms must be filled out as well. Once you have made a reservation, paid and completed your waiver form you will then head out to the barn located inside the main gate and follow the road straight ahead. When you arrive at the barn park on the far left side of the barn and enter the large gate. Your horses and guide will be straight ahead at the mounting stairs.